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TERMS AND CONDITIONS

The following TOS and any other rules posted on our Site (collectively the "TOS") constitute an agreement between MAKRI S.A ("we", "our", "us") and you, the visitor, governing your access and use of all content and functionalities available at the MAKRI S.A website (www.ileanamakri.com) (the "Site") By visiting the Site, you are accepting and consenting to the practices described in the TOS. We may modify the TOS from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified TOS. Those persons wishing to use our services must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy. These online Terms and Conditions apply to all orders which you, the customer, place using our website www.ileanamakri.com, which is owned and operated by us, the company “MAKRI S.A.”, under registration # 17320/2013, VAT number EL998935895, tel. +30 210 7251471 (Monday – Friday, 10:00 a.m. – 18:00 pm). Registered office: 11A Haritos Street, Athens 10675, Greece.

PRIVACY

We have adopted a Privacy Policy that you should refer to in order to fully understand how we collect and use your information. To see that information please visit our Privacy Policy here. Electronic Communications When you visit the Site, or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

COPYRIGHT

Images of people, places and/or products posted on this Site are either the property of MAKRI S.A, or are used by us with express permission. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of MAKRI S.A or its partners or affiliates and is protected by United States and international copyright laws. The compilation of this Site is the exclusive property of MAKRI S.A and is protected by United States and international copyright laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. You may use the materials or content on this Site only with our prior written and express authorization. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at: customercare@ileanamakri.com.

TRADEMARKS

All trademarks, service marks, and trade names (collectively the "Marks") that appear on this Site are proprietary to MAKRI S.A, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of MAKRI S.A, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.

LIMITED LICENSE AND SITE ACCESS

We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

ACCOUNTS, FORMS, REGISTRATIONS AND PASSWORDS

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer. If you open an account, register, or provide us with any information, you agree to complete the account initiation, registration, or other process by providing us with current, complete, and accurate information as requested by any forms. You agree that you will provide true, current, complete, and accurate information in connection with any inquiry, quote request, or other request for information. MAKRI S.A is not responsible for any errors or delays in responding to any inquiry or request caused by any incorrect, outdated, or incorrect information provided by you or any technical problems beyond the control or MAKRI S.A. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information. You must maintain the confidentiality of any Password, and you may not disclose such Password to any other person or entity or permit any other person or entity to access the Site using such Password. You agree to notify MAKRI S.A immediately of any unauthorized use of any Password that is not issued directly to you or approved by us. You acknowledge and agree that MAKRI S.A, in its sole discretion, may suspend or discontinue your, and refuse any and all current and future, access to or use any portion of this Site at any time without notice to you. MAKRI S.A cannot be responsible, and disclaims all liability in connection with, the use of any information that you post or display on this Site. You should use caution when posting any information, including proprietary information and personally identifiable information, to this Site.

DIGITAL MILLENNIUM COPYRIGHT ACT

MAKRI S.A respects the intellectual property rights of others. If you believe a work protected by a U.S. copyright that you own has been posted on this Site without authorization, you may notify us at: customercare@ileanamakri.com.

RISK OF LOSS

All products purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

DISCLAIMER

ALL CONTENT CONTAINED ON THIS SITE, INCLUDING TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATURA LLC DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH CONTENT, WHETHER PROVIDED OR OWNED BY DATURA LLC OR BY ANY THIRD PARTY, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, DATURA LLC DOES NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE, OR CURRENT, AND YOU MAY NOT RELY ON THE CONTENT ACCESSIBLE VIA THIS SITE.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAKRI S.A, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY: (I) ERRORS, MISTAKES, OR INACCURACIES WITH REGARD TO THE CONTENT CONTAINED ON THIS SITE;(II) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SITE OR DATURA LLC'S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED BY YOU AS A RESULT OF YOUR USE OF OR RELIANCE ON THE CONTENT CONTAINED ON THIS SITE, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DATURA LLC WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS MAKRI S.A, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS AND THIRD PARTY PARTNERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM: (1) YOUR USE OF THE SITE, INCLUDING WITHOUT LIMITATION, ANY CONTENT TRANSMITTED BY YOU VIA THE SITE; (2) ANY USE OF ANY PASSWORD CHOSEN BY OR ISSUED TO YOU; OR (3) ANY VIOLATION BY YOU OF: (A) THESE TERMS OF USE; (B) DATURA LLC'S PRIVACY POLICY; (C) ANY OTHER TERMS, GUIDELINES OR RULES APPLICABLE TO THE SITE; (D) ANY RIGHTS OF ANY OTHER PERSON OR ENTITY; OR (E) ANY APPLICABLE LAWS, RULES, OR REGULATIONS.

TERMINATION

Notwithstanding any of these Terms of Use, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms of Use will still apply.

GOVERNING LAW

The online shop www.ileanamakri.com is operated according to Greek legislation and it stores your personal data with safety for as long as you are registered with www.ileanamakri.com.  According to the current legislation about Personal Data, our customers have the right to have access to their personal data and to object to their data processing according to articles 11 to 13 of law N. 2472/1997. Should you wish that you exercise these rights or have any concerns regarding this privacy policy, you may contact us via email at customercare@ileanamakri.com. Please note: You are only required to submit information to our Site when you are placing an order.

WE RESERVE THE RIGHT TO UPDATE AND REVISE THESE TERMS OF USE AT ANY TIME.

From time to time we review these Terms of Use to ensure that they comply with applicable law. Consequently, we reserve the right to update and revise these Terms of Use at any time. You will know if these Terms of use have been revised since your last visit to the website by referring to the "Effective Date of Current Policy" date at the top of this page. Your use of our website constitutes your acceptance of the terms of these Terms of Use as amended or revised by us from time to time, and you should therefore review these Terms of Use regularly to ensure that you are aware of its terms.

PLACING AN ORDER

Only orders placed by adults or persons over 18 years of age will be accepted. By placing an order you certify that you are an adult according to the laws of your country or state of residence. Only orders placed in English or any other language provided by this website will be accepted. By placing an order to this website the customer states that he has read and understood all the content of these Terms and Conditions. We will confirm receipt of your order by sending you an email to the email address you have registered with us through our website. Acceptance of your order will occur when, and only when, we send you an email confirming that we have dispatched the items in your order. A contract will be formed between us at the point when we send you an email confirming the shipment of your order. If your order contained a number of items and the email confirming the shipment of your order does not mention some of them, those items, which have not been mentioned, do not form part of that contract. In this case please send us a new email making a notice about the items that are not included in your first order and the same procedure will be followed as above. Every effort has been made to ensure that the descriptions, images and specifications of each product are accurate. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the goods delivered. We may from time to time vary the dimensions, specifications and quantities of goods displayed on the website without prior notice.

We may not be able to accept your order due to the following reasons:

a. The product you have ordered is out of stock.

b. There is an error in the product pricing or description.

c.  Failure to meet eligibility to order criteria set out in these Terms & Conditions.

In any of the above cases we will notify you by email within 72 hours of receiving your order.

AVAILABILITY

All products shown on www.ileanamakri.com are subject to availability. Due to the seasonal nature of some of our products, they may not be available at all times. Our website is updated regularly to ensure that our stock quantities are accurate. However irregularities of availability and shortages may occur. MAKRI S.A. reserves the right to withdraw any product from this website at any time and remove or edit any material or content of the website without prior notice and without any liability for any damages occurring from the above actions. In case an order is placed for a product, which is no longer available, we shall contact you within 72 hours to inform you of the shortage.

CANCELLING AN ORDER

If you wish to cancel your order please contact us by phone at +30 210 7251471 or by email at: customercare@ileanamakri.com stating your order number. Cancellation must be received within 24 hours of ordering. If you notify us for a cancellation later than 24 hours after placing the order, we will do our best to accept your request provided we haven’t processed or dispatched your order yet. If we accept your cancellation request, we will notify you by email to the email address you have registered with us. It may not always be possible to cancel an order from being dispatched. If your order has already been dispatched you may return the items to us in accordance with our Returns Policy. As soon as we accept your cancellation request, the customer will be refunded to the payment method he/she has provided to our website. Refunds may take a few days to complete, according to the policies set out by our payment-processing partner.

RETURNS

Unwanted goods may be returned for a refund or exchange provided that they are returned in their original condition, unused (with their original packaging and with the safety seal in tact) within 14 calendar days following delivery of the goods. We cannot accept any returned item which doesn’t' t have the original safety seal attached. For this purpose, please fill out the returns form [note: there should be a link or path for the returns form] and send it to us by email at customerservice@ileanamakri.com. Within 72hours following receipt of the returns form we will provide you with a returns authorization (RA number) and instructions on how to return the products to us. We will refund your original delivery charge when a product arrives damaged or faulty within a period of 30 calendar days following receipt of the returns form. In case of defective or wrongly delivered items at the fault of MAKRI S.A., exchanges or full refund of payment shall be issued, upon request, unless the defect or the wrong delivery has taken place or is attributed to the postal carrier’s negligence. If an order is received damaged please do not accept the delivery. If you realize that an order is damaged after opening the parcel, please photograph the damaged items immediately and notify us by phone on the number shown on your order invoice or by email at customercare@ileanamakri.com as soon as possible and return the damaged goods to us within 14 days of receiving delivery. Please note that we insure all orders against damage during transit. We will fully refund any damaged orders due to the postal carrier’s negligence, once we are compensated by them. If you accept delivery of a package from us and (i) the goods are faulty; or (ii) we have sent you an incorrect item, please notify us by phone on the number shown on your order invoice or by email at customercare@ileanamakri.com as soon as possible or within 7 days and return the item(s) to us within 14 days of receiving them.  We will exchange the damaged/faulty/incorrect goods without charge to you as soon as possible or alternatively we will refund the item once it has been returned. Please note that the return costs will usually not be reimbursed. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. We strongly recommend that you use the returns services provided by us in order to return the goods safely. In the case that the customer wishes to use an alternative shipment service he will have to provide us with a confirmation number and he will be refunded when and only when the goods have been received by us intact (inert link for Returns Policy). Until items are returned to us you are responsible for their safe. We recommend that you use postal insurance for any returns, as we do not accept liability for damaged or lost packages during transit back to us. If you would like to discuss the exchange or return of any item, or have any further questions about our returns policy please contact us by phone on the number shown on your order invoice or by email at customercare@ileanamakri.com, stating your order number. Payment can be made by Visa, MasterCard and Maestro. The payment will be concluded upon order of the goods to the customer. When your payment is processed you are redirected to the secure environment of WINBABK, which protects your personal information against any leakage or misuse through a secure socket layer (SSL) protocol and Payment Card Industry (PCI) Data security Standard. MAKRI S.A. won't store sensitive financial information like your credit card details or bank account number nor will keep any records of your financial details. Please note, we cannot guarantee the security of data which you send us by email. Accordingly, please do not send us any payment information using email or any other method. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorized access to the information you provide us when placing an order. We regret that we cannot accept cheques or cash as payment. MAKRI S.A. has no control over any customs or import / export duties, or any other restrictions and regulations that could be implied at your destination country and for which you will be solely liable. MAKRI S.A. will not be liable over any customs or import  or export duties, or any other restrictions and regulations that could be implied at the  country of origin.

PRICING POLICY

All prices shown on our website are given by default in Euro (€), and include VAT, which will be charged at the current rate. Please note that the prices shown on our website do not include shipping costs and any applicable VAT, tax or duty that may occur during import at the destination country. Shipping costs are calculated during the ordering process and they are added to the shopping cart before the order is finalized. Please do not submit a payment if you do not agree with the shipping costs. You will know the final price of your order (including VAT and shipping cost) when you have completed all the steps of your order. Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible by email. Within 48 hours you will have the option to reconfirm your order at the correct price or to cancel it. If you do nothing of the above your order will be cancelled.

DELIVERY INFORMATION

We currently ship WORLDWIDE. Please note that we cannot make deliveries to P.O. boxes. Only European shipping addresses get charged with VAT. Any orders that are being shipped outside the EU are exempt of the VAT charge and this will be deducted from the overall price when you proceed to Checkout. All orders are delivered using the shipping methods provided by this website. Your order will be processed within 48 hours and you can check the progress of your order by logging into your account.  Thereafter you will be notified when your order has been dispatched via e-mail to your registered e-mail address. If an order is placed on national holidays or weekends, it will be processed on the following working day. MAKRI S.A. makes every effort to dispatch items on time, however we cannot guarantee specific delivery dates. In any event, the goods will be delivered to the customer no later than 20 working days following the confirmation email we send you of the order. If the items are not delivered within the specific time period we specify in the email confirming the shipment of your order, please contact us by phone on the number shown on your order invoice or by email at customercare@ileanamakri.com, stating your order number. At our discretion, we may only ship orders to addresses, which match the billing address of the buyer as stated by him on the online form. All orders are sent via DHL and a tracking number will be e-mailed to you upon confirmation.  Some countries’ postal providers do not track international parcels once they have entered their country. We regret the fact that in these cases orders will only be traceable until they leave the country origin.  

OWNERSHIP OF RIGHTS

MAKRI S.A.  Retains all the ownership rights for all products that appear on this website, including the design, patterns, shapes and use of materials that constitute the final product. Any unauthorized attempt to copy, reproduce, transmit, publish, display, distribute, commercially exploit it is strictly prohibited and will be prosecuted by Greek European and International laws. All content on our website including text, graphics, logos, button icons, images, and software, is property of MAKRI S.A. and is protected by Greek, European and International copyright laws. You are permitted to use the material data and content of this website only for your personal use in placing orders through www.ileanamakri.com, and you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on the website without our prior written permission. Any other use of our website, indicatively but not solely by posting, distributing, modifying or removing any of its content is prohibited without our prior written permission. Any unauthorized attempt to defeat or circumvent MAKRI S.A. security features on this website, is strictly prohibited and will be prosecuted by Greek European and International laws. Establishing a link to our home page in a way that implies any form of association, approval or endorsement of MAKRI S.A., without our written permission, is strictly prohibited. You must not establish a link from any website that is not owned or permanently operated by you, nor may you create a link to any part of this website other than the HOME page. MAKRI S.A. reserves the right to withdraw any given linking permission without prior notice.

DISCLAIMER

MAKRI S.A. will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, road traffic problems, postal service performance. To the extent permitted by applicable law, we disclaim all warranties, expressed or implied, as to the accuracy of the information contained in any location on this website. We shall not be liable to any person for any loss or damage, direct or indirect, which may arise from the use of any of the information contained on this website. In any case we reserve the right to correct any errors or omissions and to change or update information contained in this website, at any time without any prior notice

LIMITATION OF LIABILITY

To the maximum extent legally permitted, our maximum liability arising out of any order placed on www.ileanamakri.com for the supply of goods to you will be limited to the retail price of the goods contained in that order. [note: Under Greek law, it is not permissible to exclude liability for malice and gross negligence in advance.] To the maximum extent legally permitted, MAKRI S.A. is under no circumstances liable for any damage, expense or compensation arising directly or indirectly as a result of the use or delayed delivery of our products. [note: Under Greek law, it is not permissible to exclude liability for malice and gross negligence in advance.] Although we have taken every reasonable measure, we do not guarantee that this website is free from viruses or other malicious software. To the maximum extent legally permitted, MAKRI S.A. shall not be responsible for any loss resulting from navigating in our website or your inability of making correct use of it.